To maintain the quality of this garment, we recommend that you follow these care instructions:

• Wash at 30°C on a gentle cycle (wool/silk program) using a mild wool detergent.
• Please wash inside out in a net.
• Never dry in a tumble dryer
• Leave to dry flat on a level surface.
• Turn inside out and iron with a cloth in between at a maximum temperature of 110°C.
• Do not dry clean

Delivery

• free registered mail
• Since our products are manufactured exclusively "on demand", production naturally takes a certain amount of time.
• We always strive to keep the delivery time as short as possible and will inform you in advance about the planned time window via the "Order Tracking" link.
• Delivery is available throughout Europe, including Ukraine; delivery to Russia is excluded.

secure payment

Mastercard, Visa, American Express, PayPal, Apple Pay, Google Pay, Pay by Bank

The sales prices are calculated in Swiss francs and vary depending on the different customs costs incurred in each country.

Customer service

If you have any questions about the product or your order, please contact us at contact@philiptextiles.com

Service hotline +41 (79) 406 62 10

Product insurance in case of damage

We want you to enjoy your Philip garment for many years to come. If it should become irreparably damaged due to an accident, you can send it to us and we will replace it with an exact replica for a fee of CHF 750 or the equivalent in your local currency.

Damage caused by improper care is excluded.

return

Since each Philip item is produced individually and personalized, returns are unfortunately not possible.